SMS and email scams – verify your myGov details

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SMS and email scams – verify your myGov details

There has been an increase in myGov themed SMS and email scams targeting Australians this tax time. The messages will often ask you to click on a website link to verify your details.

Australian Taxation Office (ATO) are receiving increasing reports of several myGov-related SMS and email scams. These scams look like they have come from a myGov or ATO email address. They also might appear in your legitimate ATO or myGov SMS message thread.

The image below is one example of an SMS scam currently circulating. Don’t click any links and don’t provide the information requested.

You will get an email or SMS notifications from myGov whenever there are new messages in your myGov Inbox. However, these messages will never include a link to log on to your myGov account.

Always access our online services directly via one of the following:

  • my.gov.au
  • ato.gov.au
  • the ATO app.

All online management of your personal tax affairs should be done in ATO online services, accessed through your genuine myGov account. Any communications containing your personal information, such as your tax file number (TFN), will be sent to your myGov inbox, not your email account.

You can make accessing your myGov account more secure by opting to receive a security code via SMS. It’s a quick and secure way to sign in to access ATO online services.

If you receive an SMS or email from the ATO that you think is fraudulent, report it by sending an email to reportemailfraud@ato.gov.au.

If you receive an SMS or email that looks like it’s from myGov but it contains a link or appears suspicious, email reportascam@servicesaustralia.gov.au. If you have clicked on a link or provided your personal information, contact Services Australia on 1800 941