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Computer Tips

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This article is provided courtesy of NetGuide magazine - NetGuide is Australia's number one selling Internet magazine. It is available in bookstores and supermarkets everywhere or click here to get a special Seniors discount for a 12 month subscription.


YOUR GUIDE to Web addresses

When you first start on the Internet, you need to know how to navigate yourself around. Someone may have told you about a great Web site such as www.seniorscard.nsw.gov.au, but what does that mean and how do you get there?

Web addresses are what people use on the Internet to mark their Web sites so people can find them, much like your postal address marks your house. They are also known as URLs (Uniform Resource Locators).

What is a Web browser?

Your Web browser is a program that is used to view pages posted on the World Wide Web. If you look on your desktop you may notice an icon (symbol) that looks like a blue "e" or a white "N". Underneath you will notice that either "Internet Explorer" or "Netscape Navigator" is written. If you cannot see any of these icons, click on the Start button and have a look in the Programs area. These are just two of the most popular browsers available today. Double clicking on one of these icons will start your browser.

How do I get to a site?

Open your Web browser and look towards the top of the screen. You will notice there is an "address bar", a long, thin strip of white screen, with the word "Address" or "Location" before it, located just above the main window at the top of the screen. There will probably already be an address in there. Click your mouse at the end of this address and press the Backspace key on your keyboard to delete it. Then carefully type in the address of the site you want to visit, such as www.seniorscard.nsw.gov.au, and press the Enter key on your keyboard. (Internet Explorer usually has a Go button at the end of this address line that you can click with your mouse after you type in the address, but hitting the Enter key is faster and does the same job of taking you to the site with the address you've just typed in).

If you look at the top right-hand corner of the browser window, there should now be a moving image in the little square. It may look like a world spinning around (in Internet Explorer) or stars shooting past a capital N (in Netscape). Don't worry if you don't see exactly that, as long as something in that top right hand corner is doing something that either spins, jigs or falls over. This means your browser is communicating on the Internet to find the site.

Once you have done this, our Web site should be displayed.

Nothing's happening!

If you get an error page saying that your page cannot be found, first check that the spelling and grammar of what you've typed in is correct. Make sure you have typed in the www (all three of them, no more, no less) and have not accidentally entered any commas instead of full stops, for example, www,seniorscard,nsw,gov,au won't work. If this is not the case, then make sure there are no spaces in the address. These are the most common problems you'd have with opening a Web site.

This error message could also mean that the site you're trying to access no longer exists or has been temporarily closed down. Try accessing another site, preferably a common one, such as Google www.google.com or Yahoo www.yahoo.com. If they both load without any problems, then it's likely that the problem you're having is that the site is currently unavailable. You'll have to visit again later. If you're still having the same problem then, the site probably no longer exists.

However, if no sites seem to be loading on your computer at all, you should check your Internet connection. Disconnect and then connect again. If you still can't access any sites, shut down your computer, restart, reconnect to the Internet and try again.

If it's all correct and you are still not getting the site, then try calling your Internet Service Provider (ISP) to check their network is up and working, and that the settings on your computer are correct.

What do the different parts of the address mean?

Let's take a look at http://www.seniorscard.nsw.gov.au.

http://

The http:// stands for Hyper Text Transfer Protocol and starts all Web addresses. The Web pages you see on the Internet are transferred to your screen in a format called hyper text. What the http in the address does is tells your browser what format the page will be in so you can view it.

You may see some variations on this, for example, https://. This means you're surfing a "secure" site, such as one you'd use when you're shopping online or others where you have to submit personal details such as credit card numbers. This "secure" mode means hackers and other nasties can't pry in and intercept your personal details.

You don't need to worry about typing this part of the address in. Your browser knows you need this so it automatically puts it in.

www

All you need to start with when typing in the address is the www. This tells your browser that the page you want to access is posted on the World Wide Web, which is open for everyone to view.

Sometimes you may see a Web address that changes the www to a word, such as store.yahoo.com. This is called a sub domain. These are mainly used to create categories or subjects as part of one whole Web site. The example we used is the Web address for Yahoo's online store. The Yahoo site has sub sections for many areas, ranging from mobile phones (mobile.yahoo.com) to Australia itself (au.yahoo.com).

seniorscard.nsw.gov.au

Each Web site has its own unique set of four numbers that identifies it, such as 216.239.53.99. This is called an IP (Internet Protocol) address and all computers connected to the Internet, both yours and the big machines that "host" or house entire Web sites, have one. This allows the machines on the Internet to identify each other and send information back and forth.

But it's not easy to remember a Web site's address when it is a large collection of numbers, so to make life easier, we cover those numbers with words.

"seniorscard.nsw.gov.au" is the part that actually hides those numbers that indicate where the site is hosted. This is called the domain name. Most major brands have this reflecting their products, for instance if you want to visit the Coke Web site, you'd type in www.coke.com and press Enter.

So when you type in www.seniorscard.nsw.gov.au, your computer asks something called a Domain Name Server (DNS) for the Web site www.seniorscard.nsw.gov.au. The DNS then looks up the NetGuideWeb site's IP address and connects you to the site. This is much like a big address book that matches the words with the numbers.

Fun idea

Open your Internet browser and type 216.239.53.99 into the address bar. Press Enter and you will be taken to the Google www.google.com search engine.

What's the difference between .com, .net and .org?

In the beginning there were three types of domains commercially available; .com for commercial sites, .org for research and non-profit organisations, Net for Internet Service Providers, network providers and organisations running networks that are part of the Internet, and .edu for educational institutions.

These days you can register any domain you choose with whatever .org, .com or Net address you like, no matter what your business or private needs are. You still have to be an educational institution to register a .edu domain.

What about .com and .com.au?

Here in Australia, the organisation of domains is a little more restricted. The .com.au on an address signifies that a site is .com (commercial) and the .au at the end signifies that it is an Australian site with a registered Australian Business Number (ABN) in Australia. This Au is Australia's "tag" on the Internet.

What about sites from other countries?

Each country around the world has its own domain tag. Just as Australia's is Au, New Zealand's is .nz, Italy's is .it, Germany's is .de and so on. The original .com's, .net's and .org's have no tag as they are American domains, and seeing as the Internet was largely developed in the US, they got to choose what tags they used. These days, however, anyone can register a .com., Net or .org, as long as someone hasn't already registered it.

Countries are not always as strict as Australia is about who uses their domain tag. While in Australia you need to have a registered ABN before you are allowed to own an address ending with Au, some countries open theirs for anyone to use.

You can check out what the rest of the world is labelled with by visiting
www.iana.org/cctld/cctld-whois.htm

What happens if they run out of addresses?

Not so long ago, people began to realise that they were limited by the possibilities of .com, .org and the rest. And so a new set of domains were introduced - .cc, .tv, .fm and .biz, to name a few. As with the other domains, anyone can register one of these.

Useful tip

If you are shopping on a site ending with Au, you know they are a registered Australian business, so they have to obey the consumer laws of Australia.

Useful site

Learn more about Web addresses at www.learnthenet.com/english/html/16addrss.htm


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